Contact Student Affairs (STAAD)
Questions about merit points, certificates, event registration, or venue bookings? Reach the Office of Student Affairs — the team that manages Meritus at City University Malaysia.
24–48h
Typical response
Mon–Fri
Office hours
4
Support channels
Merit points discrepancy
Missing or incorrect SPMS points after an event
Certificate verification
DownloadSimple issues or invalid verification codes
Event registration
Registration, cancellation, or attendance problems
PaperPlaneTilt an inquiry
Fill in the form and the STAAD team will get back to you by email.